Santander Bank: opens another »Work Café« in Florida

Madrid / ES. (sab) Santander Bank N.A., subsidiary of Spanish Banco Santander S.A., announced the opening of its second Work Café in the United States, located in the heart of Coconut Grove, Miami’s oldest neighborhood, known for its bayside views and vibrant community. The Work Café is intended to serve as an innovation hub for local businesses and the broader community. Work Cafés are open for everyone.

(Photo: Santander Bank N.A.)

«The South Florida region is an integral component of the Bank’s multiyear strategy to transform into a leading national, digital bank with branches. We’re excited to bring more than just banking to the Coconut Grove community. Our new Work Café provides a relaxed environment where customers, local business owners and entrepreneurs can seek personalized financial guidance or work, take meetings or develop their next big project,» said Patrick Smith, Head of Consumer + Business Banking. «This space is an extension of our commitment to people and businesses throughout the communities we serve. The Café offers them the space they need to prosper.»

Open to the public, the Café is an inviting co-working space inclusive of private meeting rooms that are fully equipped with the latest tech capabilities to foster collaboration. Along with expertise provided by the Bank team, customers and non-customers can enjoy complimentary Wi-Fi, a cup of coffee, latte or espresso from the premium self-serve amenity bar as well as snacks sourced from nonprofit organizations and women-owned businesses. As customers continue to prefer a digital-first experience, Santander Bank will provide enhanced onsite personal engagement by Work Café team members, who can offer side-by-side assistance to customers utilizing mobile and ATM capabilities for everyday deposits and withdrawals.

«The opening of this Work Café underscores the Bank’s efforts to provide a digital-first customer experience within our retail locations and allows our team members to spend more time providing personal assistance and guidance,» said Yajaira Lopez, Head of Branch Banking at Santander Bank. «Whether it is a traditional branch, Santander Financial Center or Work Café, we are tailoring our in-person experience to customer preferences. Combined with our leading digital capabilities, we are equipped to help customers bank anytime, anywhere.»

More than 200 locations in nine countries

Coconut Grove is home to the second Santander Work Café in the United States, joining the first location in the Williamsburg neighbourhood of Brooklyn, New York. Because of its collaborative nature and seamless connectivity, the Work Café model is popular across the Bank’s global footprint. Since its introduction in Chile in 2016, Santander Work Cafés have spread to more than 200 locations in nine countries including the United Kingdom, United States, Brazil, Mexico, Chile and Spain.

Work Café is an inviting place, open to everyone, which brings free co-working spaces, a neighborhood café, and banking all together in one. It’s a collaborative environment where you can work, connect to free WiFi, hold meetings, attend informative events, and bank. Currently Santander’s Work Cafés are to find in Argentina, Brazil, Chile, Poland, Mexico, Portugal, Spain, the United Kingdom and the United States – with more to come in the future.